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QUESTIONS ABOUT ANYTHINGI will be happy to provide additional information, answer any questions or make referrals. Please call me at any time. Toll free telephone - 1 800 577 7310 ORDER ACKNOWLEDGEMENT AND STATUSWhen you place your order you should receive a confirming receipt or other form of documentation from either Paypal or your credit card entry. I will respond with acknowledgment of your order. I will also provide updates regarding the status of your order including shipping dates. I will communicate by using either the email address or telephone number you provide when placing your order. SHIPPING INFORMATIONShipping is usually made within one or two business days of receipt and payment of orders. The exceptions might be in instances where we might ship directly from our suppliers. In such instances you will be informed at the time of our acknowledging your order. STANDARD UPS OR USPSDelivery may be anticipated within 5 to 7 business days after we ship. Delivery is FREE for orders over $99.00 that ship within the 48 states. THREE DAY, SECOND OR NEXT DAY SERVICE BY UPSSuch service is defined as delivery within THREE (3) BUSINESS DAYS, TWO (2) BUSINESS DAYS or ONE BUSINESS DAY after shipment by MyChefsFavorites.com. The website now has linked directly to UPS for estimating delivery fees. When you go on to the website and place an order and update your shopping cart, you can now enter your zip code for an estimate of delivery fees, regardless of how many items of whatever makeup you might order. These fees are based on actual shipping weight of your order. This provides the actual UPS charges as an estimate. You can then check out and select the method of shipping whether Ground service or faster. These charges will then be added to your transaction and billed to you accordingly with your order. Keep in mind that orders over $99.00 are still shipped free! We think this is a great improvement of our earlier method which did not allow for combining multiple item or small single item orders because the fees were fixed. This service is also now available to Alaska, Hawaii and U.S. Territories... just so long as you have a U.S zipcode. Please, no PO boxes or APO addresses since UPS doesn’t serve them. MISCELLANEOUSTo arrange delivery internationally please call me at 800 577 7310. Please call 214 763 2957 if the toll-free service is unavailable to you. You may also fax me at 1 214 353 9127. Only standard mail deliveries can be made to P.O. Boxes. Such orders will ship via parcel post. ABOUT FREE SHIPPINGStandard shipping is prepaid by MyChefsFavorites.com when your order totals $99.00 or more. Upgrade to Three Day, Second Day or One Day shipping and you pay only the estimated charges for expedited delivery. Please feel free to contact me at any time if you have any questions about shipping or delivery of your order. Please email me at laiva@swbell.net or call me at 800 577 7310. Use 214 763 2957 if the toll-free service is unavailable to you. You may also fax me at 214 353 9127. CREDIT CARD USEMYCHEFSFAVORITES.COM accepts the following methods of payment: SALES TAXESAs MyChefsFavorites.com is purely web based sales taxes are not collected. RETURNING MERCHANDISEIf, for whatever reason, you are not pleased with your order I will cheerfully and promptly replace the item or refund your money on the return of the unused item. Please email me with particulars and I will provide instructions for the return. Ship your return merchandise, prepaid and insured for your protection, via UPS or parcel post to: Don Shipman CANCELLATIONSIf your order, for whatever reason, has not been shipped you may cancel it by calling me at 800 577 7310 or emailing at any time. SECURITY AND PRIVACYPlease rest assured that your online credit car transactions are secure through our use of Secure Socket Layering (SSL), the industry standard encryption technology that ensures safe internet transmission of all your information. PRIVACY POLICY:I have the greatest respect for your privacy and have procedures in place to ensure that your personal information is handled in a responsible manner at all times. This privacy policy is to advise you of any information I may collect and what I may do with it. I continue to develop and improve MyChefsFavorites.com in order to take advantage of advances in technology and to enhance sales and service. Thus, our policy could change. This page will always contain the most up-to-date information. Information I might collect: When you shop with us we obtain only that information needed to complete transactions. This may include but not be limited to name, address, telephone and email address. When paying by credit or debit cards you will be asked to enter your card`s information by our merchant Provider/Bank: RBSLynk. At no time is this information passed on to MyChefsFavorites.com, its corporate entity or anyone else. From purchases and email communications we will, of course, obtain information regarding specific products or services you may purchase or use. What I do with the information I do collect: I use it for various purposes to include: The processing and completion of purchase/order transactions. Informing you of the status of your orders. To keep a history of your purchases so I can better serve you in the future. To offer information concerning product purchased. To continually upgrade our merchandise mix, customer service and the shopping experience. Others with whom we share your information: Personal information may be used only for demographic statistics and to display appropriate personalized advertisements. My site keeps all personal information private and does not share it with any other third parties for any purpose other than in the case of conforming to legal requirements or complying with a legal process. Aggregate information may be shared with affiliates, advertisers and business partners of this web site but this information will not be about specific customers or visitors. Your choices regarding use of the information I collect: COOKIES:We employ the use of cookies as a link to your online Session only if your browser permits us to do so. SESSIONS:We employ the use of Sessions to track which products you have added to your cart before the point of the sale. Your session starts as soon as you enter the web site and is terminated as soon as you close your browser. At no time is any other information regarding your visit recorded or captured. LINKS TO OTHER SITES:While visiting MyChefsFavorites.com you could possibly link to sites operated by others. To my knowledge this has never happened. In any case this does not mean I endorse these sites. I make no representations or warrants about any site you might access as they would be independent from us and I have no control over, or responsibility for, their information or activities. EMAILS:On occasion I will send forth promotional emails. I want to always serve you as I feel I am your agent. Each time I send such an email or Newsletter an opportunity will be provided for you to "opt-out" or stop receiving them. Should you choose to "opt-out" I will stop sending such communications as soon as is practical. I also try to acknowledge this has been done. |
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| 1st Jan 2008, due to new supplier restrictions we have had to implement a minimum order policy of $49. |
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We accept...     
SSL 10/2008
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